1. They asked, “What needs to be done?”
2. What is right for the enterprise?
3. They developed action plans
4. They took responsibility for decisions.
5. They took responsibility for communicating.
6. They were focused on opportunities rather than problems.
7. They ran productive meetings.
8. They thought and said “we” rather than “I”
Excerpt from the book "Effective Executive" By: Peter F. Drucker
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